Terms of Service

Last updated: November 15, 2026

The service

Agent BMI moderates public comments on the Facebook Pages, Instagram professional accounts, TikTok accounts, YouTube channels and LinkedIn pages you manage and connect, according to the rules you set, and helps you answer your customers.

Your commitments

• Only connect Pages you are authorised to manage.
• Provide accurate information about your business: automatic replies rely on it.
• Comply with Meta's terms (Facebook, Instagram), TikTok's terms, the YouTube Terms of Service and applicable law.

Subscription

14-day free trial, then a monthly plan paid in advance with mobile money, with no automatic renewal. A started month is not refunded. The free trial is granted once per Page, whichever account connects it. Without payment, protection stops 3 days after the end date.

Liability

Moderation relies on rules and an artificial intelligence model: it can make mistakes. You can review every decision under Activity. Our liability is limited to the amount paid for the current month.

Termination

You can stop at any time and delete your account from Settings. We may suspend an account that misuses the service.

Contact

BM INDUSTRIE, Douala, Cameroon · jude.takwan@bm-e-industrie.com · WhatsApp +237658702835